We have made every effort to make this website easy to use. It is designed to conform to level Double A of the WC3 Web Content Accessibility Guidelines 1.0.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Waterloo Housing website, please don’t hesitate to contact us on 0333 200 7304 or email

Changing the text size

You can increase or decrease the text size on each page of this website by clicking on the ‘A’ letters at the top of each page.

Useful software for website browsing

Browse Aloud is a computer program that reads aloud all website content including PDF and MS Word documents

NonVisual Desktop Access (NVDA) is a free and open source screen reader for the Microsoft Windows operating system. Providing feedback via synthetic speech and Braille, it enables blind or vision impaired people to access computers running Windows for no more cost than a sighted person.

Free site translation with Google Translate or Yahoo Babelfish