Help with your rent

This section of our website provides information and advice on benefits, benefit changes and what extra help may be available to you.

If you think you are going to have problems paying your rent, you must contact us immediately to discuss this. Failure to pay your rent may put your home at risk, and if you do not contact us we will not be able to assist you or offer advice.

To speak to a member of our Rents Team please call 0333 200 7304 and select 'option 3' or email

If you would like to see what benefits you may be entitled to, you can use the benefits calculator.

Please note, Platform Housing Group is not responsible for the accuracy of any content held on external websites that we link to.