In light of the latest government advice (https://www.gov.uk/coronavirus), we are putting more drastic measures in place to help keep customers, neighbourhoods and our teams safe by minimising avoidable contact. This means that non-emergency repairs won't be carried out straight away, for more information about reporting non-emergency repairs please click here.
Below is a list of repairs we are still carrying out during the lock down:
EMERGENCY REPAIRS. These include:
To report any emergency repairs call: 0333 200 7304
Any non-emergency repairs already booked will be cancelled and rearranged at a later date.
If your home is under warranty, your developer will only do emergency repairs, all others will be picked up at a later date. All 12 month end of defect visits are postponed until further notice.
STATUTORY AND COMPLIANCE WORKS:
GROUNDS MAINTENANCE SERVICES:
ALL OUR OFFICES ARE NOW CLOSED and will remain closed for the foreseeable future. The easiest way to access our services is via our website, or call us on 0333 200 7304 or email email@example.com. Please do not contact us by letter as our offices are closed.
During the Coronavirus pandemic, we will be issuing regular updates via the News sections of our corporate website:
These will outline the steps we are taking to try and ensure essential services are still provided while also ensuring the health and safety of all our customers, colleagues, contractors and wider communities.