In light of the latest government advice (https://www.gov.uk/coronavirus), we are putting more drastic measures in place to help keep customers, neighbourhoods and our teams safe by minimising avoidable contact
With IMMEDIATE effect we will only be offering the following services:
EMERGENCY REPAIRS. These include:
To report any emergency repairs call: 0333 200 7304
Any non-emergency repairs already booked will be cancelled and rearranged at a later date.
If your home is under warranty, your developer will only do emergency repairs, all others will be picked up at a later date. All 12 month end of defect visits are postponed until further notice.
STATUTORY AND COMPLIANCE WORKS:
ALL OUR OFFICES ARE NOW CLOSED and will remain closed for the foreseeable future. The easiest way to access our services is via our website, or call us on 0333 200 7304 or email firstname.lastname@example.org. Please do not contact us by letter as our offices are closed.
If you're looking for Waterloo, you've come to the right place – don't worry, nothing has changed.
This is the new brand, you will have received a letter in the post, otherwise just go about your business as usual.
If you need help, contact us.