We want our residents to live in safe, secure, energy-efficient and well-maintained homes.
We aim to carry out repairs we are responsible for quickly, considerately and to a high quality. We also have a planned programme of maintenance and servicing to keep your home in good condition.
In return, we expect you to look after your home. You should carry out any repairs you are responsible for as soon as possible. You must also allow us into your home to carry out any necessary maintenance or servicing.
During the Coronavirus pandemic, we will be issuing regular updates via the News sections of our corporate website:
These will outline the steps we are taking to try and ensure essential services are still provided while also ensuring the health and safety of all our customers, colleagues, contractors and wider communities.