You can view your up-to-date rent account online at any time through our customer portal Your Platform
If you need any help understanding the charges or payments, or if you think your rent account is incorrect, please contact the Rents Team on 0333 200 7304 and select 'option 3' or email firstname.lastname@example.org
You can pay your rent or view a rent statement at any time using Your Platform
If you have a rent query or are having trouble paying your rent, our Rents Team are available during the following times:
Monday 8:30 - 5:00
Tuesday 8:30 - 5:00
Wednesday 8:30 - 5:00
Thursday 8:30 - 5:00
Friday 8:30 - 5:00
To speak to someone from our Rents Team, please call 0333 200 7304 and select Option 1 (you will have two choices after this depending on your transcation) or email email@example.com
We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.Paying your rent
If you're looking for Waterloo, you've come to the right place – don't worry, nothing has changed.
This is the new brand, you will have received a letter in the post, otherwise just go about your business as usual.
If you need help, contact us.