18 December 2018
The offices of Waterloo Housing will be closing for the holidays at 5pm on Friday 21st December 2018
We will be re-opening at 8:30am on Wednesday 2nd January 2019.
As usual, our contact centre (0345 600 6055) will be available 24/7 over the holiday closure period for emergency calls only.
If you have a non-emergency issue or repair to report, you can still do this using Your Waterloo and we will get back to you once we re-open in January (please be aware you cannot report emergency repairs using Your Waterloo)
And last but not least:
We wish all our colleagues, partners and customers a Merry Christmas and a Happy New Year!
During the Coronavirus pandemic, we will be issuing regular updates via the News sections of our corporate website:
These will outline the steps we are taking to try and ensure essential services are still provided while also ensuring the health and safety of all our customers, colleagues, contractors and wider communities.