18 December 2018
The offices of Waterloo Housing will be closing for the holidays at 5pm on Friday 21st December 2018
We will be re-opening at 8:30am on Wednesday 2nd January 2019.
As usual, our contact centre (0345 600 6055) will be available 24/7 over the holiday closure period for emergency calls only.
If you have a non-emergency issue or repair to report, you can still do this using Your Waterloo and we will get back to you once we re-open in January (please be aware you cannot report emergency repairs using Your Waterloo)
And last but not least:
We wish all our colleagues, partners and customers a Merry Christmas and a Happy New Year!
If you're looking for Waterloo, you've come to the right place – don't worry, nothing has changed.
This is the new brand, you will have received a letter in the post, otherwise just go about your business as usual.
If you need help, contact us.