Announcing our first ever Communities Week!

22 October 2019

Communities Week 2019 collage image - smiling volunteers and Halloween costumes

Taking place between Monday 28 October until Friday 1 November in Leicestershire, Derbyshire and Lincolnshire, the initiative offers the opportunity for customers, local companies and employees to get involved in their communities.

Projects during the week include:


Stay safe

On Monday 28 October, we will run a series of Digi Lounge Cyber Security sessions for customers delivered by employees from Barclays Bank; there will be two sessions – one at 10.30am and another at 11.30am – at Elizabeth House, 2 Waterloo Way, Leicester LE2 0QN, followed by half hour sessions at 1.00pm and again at 2.00pm at De Montford House, Oxford Street, Leicester LE1 5XR.  Later on in the week, on Thursday 31 October, Leicestershire Trading Standards will host a session between 1.30pm and 3.30pm at Brooklands, Walcot Road, Market Harborough, LE16 9HS to raise awareness of scams.

Estate tidy

On Tuesday 29 October between 10.00am and 12midday, customers are being encouraged to join a team from the housing association to tidy up Pelham Way, Leicester LE1 5UE.

Community donations

Community officers from Waterloo Housing will also be collecting and donating items to food banks and charities including The Y - part of the YMCA - shoe-box appeal and Market Harborough’s Jubilee foodbank.

Connecting with customers

On Tuesday 29 October at 3.00pm, afternoon tea will be served at Epperstone Court, Patrick Road, West Bridgford, Nottingham NG2 7QR for Epperstone Court customers; members of West Bridgford Methodist Church will also be invited.  The event will provide an opportunity for employees to engage with customers and find out what matters to them within their communities.

Spooky stories

On Wednesday 30 October, Bingham Library in Bingham will host a Hallowe’en themed story session for 4 to 8 year olds between 2.45pm and 3.30pm; each child will receive a free book.  Entry is via ticket only as the event has limited spaces; the free tickets are available from the library on a first come first served basis.

Estate tidy

On Thursday 31 October, customers are being encouraged to join in an estate tidy at Hurst Farm Estate in Matlock between 10.00am and 12midday; such community involvement encourages a sense of pride in and ownership of the areas people live in.

Hallowe’en fun

Thursday will also see the Friends of Hurst Farm Community Centre face painting with a Hallowe’en theme between 3.00pm and 5.00pm at the centre.  This will be followed by a family Hallowe’en party – organised by the Friends of Hurst Farm and held at Hurst Farm Social Club– between 6.30pm and 8.30pm.

Community care

Community officers from Waterloo Housing will be collecting and donating items to Matlock’s Jigsaw foodbank throughout the week as well as Derby Street Safe.

Feed the foodbanks

The aim of this project is to have a positive impact on local people living on very low incomes – many of whom are families – as well as enabling the most vulnerable to have access to essential food, toiletries and baby supplies.  Foodbank collection points will be at Waterloo offices; items will then be delivered to Trinity Centre Food Bank, Eastgate, Louth, LN11 8DJ and Store House Food Bank, North Parade, Skegness PE25 1BY.

Feed the community

The team from Waterloo Housing will be at the following venues during the week to provide meals to local residents:

  • The Trinity Centre, Food Bank, Eastgate, Louth, LN11 8DJ;
  • Seathorne Community Hall, Roman Bank, Winthorpe, PE;
  • The Close, Alexandra Road, Woodhall Spa, Louth, LN10 6RH at the Age UK lunch club.
The team will again be helping out at Seathorne Community Hall during the week serving drinks from a community coffee shop.

Community donations

Our Community Officers will be at the following locations during the week to sort donations:

  • Andy’s Children’s Hospice, 2 Queen Street, Louth, LN11 9AU;
  • Butterfly Hospice, Mercer Row, Louth, LN11 9JQ;
  • Age UK, Eastgate, Louth, LN11 9PG.

Garden tidy

There will also be the opportunity throughout the week to take part in weeding the community garden and s raised beds at Seathorne Community Hall.

Grassland makeover

On Wednesday 30 October, the team will be at Gibraltar Point Nature Reserve in Skegness to help out with grassland raking.

Ruth Cutler, Customer and Community Engagement Team Leader at Waterloo Housing said : “We are delighted to announce our very first Communities Week and our plans to connect and serve the communities we work in.  We hope the initiative will serve as a great example of people coming together to serve their communities and have an impact where it is most needed.  Our thanks go to all those who have made it happen and we look forward to a successful week.”

Waterloo Housing is part of Platform Housing Group which provides more than 45,000 homes from Herefordshire in the West to the Lincolnshire coast in the East, and from the Derbyshire Dales in the North to the Cotswolds in the South.

For further information please contact Ruth Cutler, Customer and Community Engagement Team Leader at Waterloo Housing on 0333 200 7304 or email her at