06 November 2019
If you have sent us an email recently and haven't received a response, please accept our apologies.
The delivery of a number of emails to Waterloo has been delayed by a technical fault.
This fault has now been resolved: we are working through all outstanding messages and will be in touch as soon as we can.
We'd like to apologise again to anyone affected, and thank you for your patience.
During the Coronavirus pandemic, we will be issuing regular updates via the News sections of our corporate website:
These will outline the steps we are taking to try and ensure essential services are still provided while also ensuring the health and safety of all our customers, colleagues, contractors and wider communities.