30 January 2019
Triton Showers have announced a product safety notice for their Safeguard+ showers
As per their website, only certain units are affected - these units "start with the product code CSGP0 and have a date code stamp between 05/14 (May 2014) to 12/16 (December 2016). This date code is on the product rating label located on the underside of the product". In the unlikely event that a shower is faulty Triton has issued the following information:
If you have a Triton Shower fitted, please check the Safeguard+ safety information on their website as soon as possible using this link: https://www.tritonshowers.co.uk/help-and-support/support/safety-information
Their website page includes information on how to identify whether your shower may be affected, and what you can do if you believe your shower is faulty.
If you believe you have an affected Safeguard+ shower please contact Triton's Service Team on free phone 0800 0154 145. They will then - if there is a fault - arrange with your directly to rectify the fault free of charge.
During the Coronavirus pandemic, we will be issuing regular updates via the News sections of our corporate website:
These will outline the steps we are taking to try and ensure essential services are still provided while also ensuring the health and safety of all our customers, colleagues, contractors and wider communities.