30 January 2020
On behalf of Platform Housing Group, we would like to apologise if you have received a number of duplicate e-mails from us today asking you to complete a survey in order to provide us with additional information about yourself.
We identified a technical issue that may have resulted in some customers receiving this e-mail more than once.
We only need you to complete the survey once, so you are welcome to delete any duplicates you have received.
Please accept our sincere apologies for any inconvenience.
If you're looking for Waterloo, you've come to the right place – don't worry, nothing has changed.
This is the new brand, you will have received a letter in the post, otherwise just go about your business as usual.
If you need help, contact us.