Our lockdown services: latest updates 18/05/2020

18 May 2020

We are aware that the recent Government announcements include lifting certain restrictions relating to the coronavirus lockdown.

As a result, we are now resuming non-urgent lettings with appropriate social distancing measures in place. To find out more about this and our other services, please see section 1 of our news article "The latest Information about Coronavirus and our Services" here: https://www.platformhg.com/news/the-latest-information-about-coronavirus-and-our-services-2002

You can also now report any non-emergency repairs via the Platform Housing Group website using the following link: https://www.platformhg.com/post-lockdown-repairs. Please note, these repairs will not be carried out straight away, but they will be recorded and scheduled to help Platform Housing Group plan for the future when circumstances change and we are able to complete non-emergency repairs again. If you have an emergency repair, please call us on 0333 200 7304 - click here to download a list of the repairs we are carrying out during lockdown [pdf 175KB]

We will shortly be making announcements regarding more of our suspended services and how we are hoping to start rolling these out again in a way that ensures that safety of our customers and colleagues.

We will update our website and social media as soon as we have any new information relating to services, and/or timelines for a return to normal service