18 May 2020
We are aware that the recent Government announcements include lifting certain restrictions relating to the coronavirus lockdown.
As a result, we are now resuming non-urgent lettings with appropriate social distancing measures in place. To find out more about this and our other services, please see section 1 of our news article "The latest Information about Coronavirus and our Services" here: https://www.platformhg.com/news/the-latest-information-about-coronavirus-and-our-services-2002
You can also now report any non-emergency repairs via the Platform Housing Group website using the following link: https://www.platformhg.com/post-lockdown-repairs. Please note, these repairs will not be carried out straight away, but they will be recorded and scheduled to help Platform Housing Group plan for the future when circumstances change and we are able to complete non-emergency repairs again. If you have an emergency repair, please call us on 0333 200 7304 - click here to download a list of the repairs we are carrying out during lockdown [pdf 175KB]
We will shortly be making announcements regarding more of our suspended services and how we are hoping to start rolling these out again in a way that ensures that safety of our customers and colleagues.
We will update our website and social media as soon as we have any new information relating to services, and/or timelines for a return to normal service
During the Coronavirus pandemic, we will be issuing regular updates via the News sections of our corporate website:
These will outline the steps we are taking to try and ensure essential services are still provided while also ensuring the health and safety of all our customers, colleagues, contractors and wider communities.