06 March 2020
If you are claiming Universal Credit, you will need to update your rent details via your journal.
You will receive an action via your 'to-do' list at the beginning of April – The to-do will be titled “Update your Housing Costs”.
Please wait for the to-do before registering any rent changes on your UC account.
For help with navigating your UC account, please see this useful short video.
During the Coronavirus pandemic, we will be issuing regular updates via the News sections of our corporate website:
These will outline the steps we are taking to try and ensure essential services are still provided while also ensuring the health and safety of all our customers, colleagues, contractors and wider communities.