06 March 2020
If you are claiming Universal Credit, you will need to update your rent details via your journal.
You will receive an action via your 'to-do' list at the beginning of April – The to-do will be titled “Update your Housing Costs”.
Please wait for the to-do before registering any rent changes on your UC account.
For help with navigating your UC account, please see this useful short video.
If you're looking for Waterloo, you've come to the right place – don't worry, nothing has changed.
This is the new brand, you will have received a letter in the post, otherwise just go about your business as usual.
If you need help, contact us.